Shipping policy

At Black Box Equine, we know how important it is to receive your order quickly. We're committed to packing and dispatching every order with care so your kit arrives ready for when you need it most.

Processing Times

Orders are typically packed and dispatched within 1–3 business days of purchase.

During new product launches, promotions or peak periods, processing times may be slightly longer. If this occurs, we'll keep you informed.

Shipping Within Australia

We ship Australia-wide using trusted delivery partners.

We offer Australia-wide shipping with the following flat rates:

Standard Shipping – $24.95 AUD

Express Shipping – $34.95 AUD

Customers can select their preferred shipping method at checkout. All orders include tracking once dispatched. Delivery times may vary depending on your location.

International Shipping

International shipping is not currently available.

We're working towards offering international shipping to selected destinations in the future. Availability will depend on destination and product shipping requirements.

Please check back for updates.

Tracking Your Order

Once your order has been dispatched, you'll receive a confirmation email with your tracking information so you can follow your delivery every step of the way.

Delivery Timeframes

Delivery times vary depending on your location and the shipping service selected.

While we aim to ensure your order arrives as quickly as possible, delivery timeframes are estimates only and may be affected by factors outside our control, including weather events, carrier delays and peak shipping periods.